I recently stayed at Nh Collection Wien Zentrum, which has a fantastic location right on Mariahilfer Street, perfect for shopping and dining 🍽️. The rooms are spacious and clean, though I did notice some areas could use a bit more upkeep. The staff were friendly and very helpful with all my inquiries, which enhanced my experience overall. However, I encountered some minor issues with room cleanliness and accessibility that dampened my stay slightly.
Rooms
8.0
My room was large and mostly clean, equipped with a minibar and cozy bedding, although I found a few details that were overlooked during cleaning.
Service
9.0
The staff were attentive and willing to assist, making my stay much more enjoyable, although I did experience a delay when requesting room service.
Location
10.0
The hotel is situated just steps away from the metro station, allowing easy access to the main attractions in Vienna, which I really appreciated!
Dining
8.0
The breakfast offered a wide variety of delicious hot and cold choices. I enjoyed trying local products like honey from the rooftop, but the cost was a bit steep.
Facilities
7.0
The hotel boasts great amenities like fast Wi-Fi and available luggage storage, though I would have preferred better security access after hours.
Jacob
United Kingdom,
February
2025
5.6/10
During my recent stay at Nh Collection Wien Zentrum, I really appreciated the hotel's prime location right on Mariahilfer Street, giving me easy access to shopping and the U3 metro line. The room was spacious and cleaned daily, creating a comfortable environment, although the outdated decor left something to be desired. The breakfast was diverse and tasty, but I did face challenges with the late checkout process, as there was a lack of communication from the staff on this front.
Rooms
7.0
My room was large and cleaned daily, but it felt old and outdated. The shower had a minor leak, which was a bit disappointing.
Service
6.0
While most staff were friendly and willing to help, I found the late checkout communication was poor, and this caused some frustration during my stay.
Location
10.0
The hotel is conveniently located on the main shopping street, just a short walk to the metro, making it easy to explore Vienna.
Dining
9.0
I enjoyed the diverse breakfast options, especially the locally sourced items, available on the lovely terrace on top of the hotel.
Facilities
6.0
Facilities like luggage storage and housekeeping were helpful, but staffing issues were evident, especially during busy times.
Thomas
United Kingdom,
January
2025
5.0/10
My stay at Nh Collection Wien Zentrum was a mixed experience. The location was perfect, right in the heart of a busy shopping street with great access to the metro. However, the lack of any social spaces made the hotel feel a bit lifeless, and I found my bed to be uncomfortably hard. Overall, while the rooms were spacious and modern, the hotel felt more like a budget spot lacking warmth and charm.
Rooms
6.0
The rooms were spacious and modern but had a somewhat clinical feel. My bed was uncomfortably hard, and the lack of decor made it feel empty. Additionally, windows placed at waist-level contributed to a somewhat enclosed experience.
Service
7.0
The service at the front desk was friendly and attentive, but I encountered issues with housekeeping; they didn't come to clean until the evening, which was frustrating. Overall, the staff did seem willing to help when approached.
Location
9.0
The hotel is excellently located on Mariahilferstrasse, providing easy access to shopping and the metro station. It's a short walk to many of Vienna's attractions, making it convenient for sightseeing.
Dining
5.0
I did not try the breakfast, which costs EUR24, but I noticed the roof terrace for breakfast was locked outside serving hours, and I didn't get a chance to enjoy it.
Facilities
5.0
The hotel lacked social spaces, such as a lounge or outdoor terrace for guests to relax, which made it feel a bit unwelcoming. I expected more amenities based on its rating.
Mike
United Kingdom,
December
2024
6.6/10
During my three-day stay in Vienna, I was pleased with the NH Collection Wien Zentrum. The location on Mariahilfer Strasse made shopping and accessing the U3 metro line extremely convenient. I appreciated the cleanliness and spaciousness of my room, which provided a quiet retreat after exploring the bustling city. However, I found the lack of social spaces within the hotel to be a downside, as it felt quite isolated once back in the room.
Rooms
8.0
My room was spacious, well-stocked with toiletries, and surprisingly quiet despite the central location. However, I noted that the decor felt a bit clinical, which might not appeal to everyone.
Service
9.0
The staff was very helpful and friendly, accommodating my early check-in and late checkout requests with ease. Their attentiveness definitely enhanced my stay.
Location
10.0
The hotel's location on Mariahilfer Strasse is perfect for shopping, and it's just a quick walk to the metro station Zieglergasse. This central spot allowed me to conveniently explore many attractions.
Dining
7.0
I didn't try the breakfast, but I heard good things about the buffet on the 7th floor. The rooftop terrace looked inviting, though it was locked outside serving hours, which was disappointing.
Facilities
6.0
While the hotel had an exercise room, I missed the presence of a lounge or bar area to unwind. The available amenities felt limited for a hotel of this caliber.
Roger
United Kingdom,
December
2024
5.8/10
I had a fantastic experience at NH Collection Wien Zentrum during my recent stay. The location was perfect, right on Mariahilferstrasse with easy access to the underground and shops. The room was spacious, clean, and well-equipped, making my stay comfortable. On the downside, my check-in process was a bit delayed, and I encountered some minor cleanliness issues with my room, which detracted from an otherwise wonderful experience.
Rooms
9.0
The room was impressively spacious and modern, offering a comfortable bed and a beautiful view from the balcony. The amenities included a lounge area and high-quality toiletries, which enhanced my comfort throughout the stay.
Service
7.0
While the reception staff were generally friendly and helpful, I experienced a delay at check-in and a minor issue with room cleanliness. They were attentive, but the service could have been more efficient.
Location
10.0
This hotel is situated in a prime location, directly on a bustling shopping street, making it super convenient for accessing public transport and exploring the city. I was able to walk to many attractions without any hassle.
Dining
9.0
I enjoyed the breakfast buffet, which had a rich selection of fresh fruits, pastries, and locally produced items. The terrace dining was particularly charming, adding to the overall morning experience.
Facilities
8.0
The hotel offered great facilities, including a small gym that I found useful on rainy days. Additionally, the option for early check-in was a nice touch.